PM Server

Company Name:
Holiday Inn Express & Suites
Holiday Inn hotels look for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience.
## Job Description:
ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all governmental regulations concerning health, safety or other requirements.
At Holiday Inn we want our guests to relax and be themselves which means we need you to:
Be you by being natural, professional and personable in the way you are with people
Get ready by taking notice and using your knowledge so that you are prepared for anything
Show you care by being thoughtful in the way you welcome and connect with guests
Take action by showing initiative, taking ownership and going the extra mile
Duties and Responsibilities
Greeting and serving the guests
Ensure all credit and financial transactions are handled in a secure manner.
People:
Guest Experience:
Ensure that all food and beverage facilities and equipment are cleaned, vacuumed and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
Interact with guests to ensure expectations are being met
Perform other duties as assigned.
## Job Requirements:
High school deploma required plus 1+ years of related experience. Must obtain certifications or permits as required by local governmental agencies.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Base Pay: N/A
Other Pay: N/A
Employee Type: Full-Time/Part-Time
Job Type: Restaurant - Food Service Hospitality - Hotel
Required Education: High School
Required Experience: At least 1 year(s)
Required Travel: Not Specified
Relocation Covered: Not Specified
Reference ID: GPPSGP9YEMEDN
Location: US-MI-Romulus

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