Hotel Front Desk Attendant
Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Romulus, MI Romulus, MI $16 an hour $16 an hour 1 day ago 1 day ago 1 day ago We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.
You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first.
If you love interacting with people in a positive work environment, apply now! Compensation:
$16 hourly
Responsibilities:
Handle customer complaints as necessary Bookkeeping:
keep accurate records of all hotel guest account information Connect with the housekeeping department to ensure guest accommodations are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Qualifications:
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Well-versed in taking telephone calls and handling stressful situations Working knowledge of Microsoft Office and reservation management systems Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Must have graduated high school, received a GED or equivalent About Company Delta Hotels by Marriott creates a seamless travel experience in more than 90 locations across North America, Asia, Europe, the Middle East, Central America, and the Caribbean.
Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first.
If you love interacting with people in a positive work environment, apply now! Compensation:
$16 hourly
Responsibilities:
Handle customer complaints as necessary Bookkeeping:
keep accurate records of all hotel guest account information Connect with the housekeeping department to ensure guest accommodations are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Qualifications:
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Well-versed in taking telephone calls and handling stressful situations Working knowledge of Microsoft Office and reservation management systems Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Must have graduated high school, received a GED or equivalent About Company Delta Hotels by Marriott creates a seamless travel experience in more than 90 locations across North America, Asia, Europe, the Middle East, Central America, and the Caribbean.
Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
